Shipping & Delivery

Processing & Handling

• Handling time: [HANDLING_TIME_DAYS] business days.
• Daily cut-off time: [CUT_OFF_TIME] (orders after this ship next business day).

Delivery Estimates

• Local (ZA): [X–Y] business days.
• Regional/Remote: [X–Y] business days.
• International (if applicable): [X–Y] business days.

Carriers

We ship with [SHIPPING_CARRIERS]. Tracking is emailed when your order ships.

Shipping Costs

• Standard: [ZAR AMOUNT] or free over ZAR [FREE_SHIPPING_THRESHOLD_ZAR].
• Exceptions: bulky/overweight items and remote areas may incur surcharges.

Address Accuracy

Please verify your address at checkout. We are not responsible for delays due to incorrect addresses.

Customs & Duties (International)

Import duties/taxes are the customer’s responsibility and may delay delivery.

Damaged or Lost Items

If your order is damaged or missing, contact us within [N] days at [SUPPORT_EMAIL] with photos and your order number.

Related: Returns & Exchanges, FAQ